Swissport Hiring – Duty Manager – Montreal

Website Swissport

Job Description:

Under the direction of the Station Manager, the Duty Manager is responsible to efficiently and profitably manage and direct ramp activities by providing a safe , quality product covering a range of ground handling services to its customers.

Job Responsibilities:

  • Provide support to the supervisors;
  • Manage and control all staff assignments;
  • Participate to the disciplinary and grievance process with labor relations;
  • Ensure that incidents/accidents reports are completed in an adequate and timely manner;
  • Other duties as assigned.
  • Ensure workforce adherence to company policies and procedures;
  • Coach and train all employees to effectively improve operations;
  • Accountable for daily operations;
  • Maintain good relations with customers and airport authorities;
  • Hold daily briefings with all levels of management;
  • Maintain and improve customer and company safety and quality standards;

Job Requirements:

  • Available and flexible to work various shifts (day, evening, night, week-end and holidays) by operational requirements.
  • Leadership ability;
  • Relevant experience in personnel management in an unionized environment;
  • Excellent communication skills (interpersonal);
  • Minimum 3 years of pertinent experience in the ground handling industry, ramp service;
  • Customer focus and quality awareness;
  • Strong organizational and multi tasking skills;
  • Ability to deal with conflict;
  • Valid Driver’s License and airside permit D/A
  • Languages: French/English (bilingual), oral and written;

Job Details:

Company: Swissport

Vacancy Type: Full Time

Job Location: Montreal, QC, CA

Application Deadline: N/A

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