
Website Swissport
Job Description:
Under the direction of the Station Manager, the Duty Manager is responsible to efficiently and profitably manage and direct ramp activities by providing a safe , quality product covering a range of ground handling services to its customers.
Job Responsibilities:
- Provide support to the supervisors;
- Manage and control all staff assignments;
- Participate to the disciplinary and grievance process with labor relations;
- Ensure that incidents/accidents reports are completed in an adequate and timely manner;
- Other duties as assigned.
- Ensure workforce adherence to company policies and procedures;
- Coach and train all employees to effectively improve operations;
- Accountable for daily operations;
- Maintain good relations with customers and airport authorities;
- Hold daily briefings with all levels of management;
- Maintain and improve customer and company safety and quality standards;
Job Requirements:
- Available and flexible to work various shifts (day, evening, night, week-end and holidays) by operational requirements.
- Leadership ability;
- Relevant experience in personnel management in an unionized environment;
- Excellent communication skills (interpersonal);
- Minimum 3 years of pertinent experience in the ground handling industry, ramp service;
- Customer focus and quality awareness;
- Strong organizational and multi tasking skills;
- Ability to deal with conflict;
- Valid Driver’s License and airside permit D/A
- Languages: French/English (bilingual), oral and written;
Job Details:
Company: Swissport
Vacancy Type: Full Time
Job Location: Montreal, QC, CA
Application Deadline: N/A
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