
Website Swissport
Job Description:
Support and deputise for the Duty Manager / Station Manager in order to manage the day to day cleaning operation at the airport for which you are responsible, ensuring that customer requirements are met and exceeded within the appropriate budget for your base.
Job Responsibilities:
- Ensure compliance to relevant ISO Quality Standards
- Daily review of operational performance, structure and staffing levels reporting any issues to Duty Manager / Station Manager.
- Maintain the highest standards of safety and security at all time
- Ensure relevant administration duties required by Head Office are complete
- Supervision, support and development of the staff at your base identifying training requirements and be responsible for carrying out such training as appropriate
- Deputise for the Duty Manager / Station Manager as and when required
- Liaise with Duty Manager / Station Manager on any operational delays / incidents, additional work achieved and any other detail as from time to time may be required
- Comply with all UK / Ireland /EU legislation as well as airport authority and carrier security requirements
- Supervise the smooth running of the day to day operation at your respective airport
- Comply with Swissport Standard Operating Procedures (SOP’s)
- Ensure regular customer contact locally ensuring all issues receive a proactive and positive approach referring to Duty Manager / Station Manager where necessary
Job Requirements:
- Ability to travel to the airport at times where public transport is not available
- Ability to work under pressure and use own initiative
- Ability to follow processes and procedures and apply flexible approach when required
- Ability to speak and understand the English language
- Good working knowledge of aviation operations and all round operational skills relevant to the location
- Willingness to work in inclement weather
- Physically fit, able to work in a manual environment
- Minimum of 2 years staff supervision experience
- Be physically fit enough to work in confined space (aircraft) and lift heavy weight as required
- Good communication skills, Man Management, Customer Services skills
- Able to work as a team in a fast paced environment
- Proven experience gained in either cleaning, aviation, ground handling or similar industry
- Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
- Must meet all the security requirements to CRC /CTC levels
- Ability to stock control
Job Details:
Company: Swissport
Vacancy Type: Full Time
Job Location: Edinburgh, Scotland, United Kingdom
Application Deadline: N/A
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