Swissport Vacancies – Billing Analyst

Website Swissport

Job Description:

To provide Billing Support to the Company and provide ongoing support to the Billing Manager in a centralized environment

Job Responsibilities:

  • Upload all billed revenue to company’s ERP system ensuring relevant checks in place
  • Ensure all Accounts Payable pass through charges are billed and accounted for correctly related to Principal and Agency revenue recognition rules.
  • Work with the stations as needed to capture an accurate monthly accrual to include all outstanding revenue items allowing an accurate revenue profile for the business
  • Develop effective working relationships with the following groups: Customer Account Managers, Station OCC and GM, Credit Control, AR
  • Department, Tax Department, Systems and Operational teams
  • Submit customer invoices into various portals for payment. Review portal approval information and assist in resolving any disputes. Email customer invoices that require a specific file format for receipt and acceptance.
  • Create Adhoc invoices for non-contractual services, verify proper accounts are used
  • Compile billable charges from all sources (FSC, FNB, VAREC, CARGOSPOT etc.), gather and attach supportive backup needed for invoice approval
  • Attend and contribute to team meetings reviewing overall billing performance of the team
  • Provide customer support by ensuring all customer queries are responded to and resolved in a timely and highly professional manner informing all relevant parties of resolution
  • Create comprehensive, accurate and timely invoices for customer airlines using the in-house billing system for all lines of business (Ground Handling, Cargo and Fueling).
  • Run customer listings to ensure all invoices have been submitted or emailed.
  • Analyze customer queries to identify areas of improvement to prevent repetition of query and to allow efficient debt collection
  • Review and issue credit notes in billing system
  • Prepare journal entries related to billing into the general ledger system SAP

Job Requirements:

  • Computer literate (Word, Excel, PowerPoint); Advanced Excel, comfortable using VLookups, Pivot Table, Sum If etc
  • Ability to work weekends if needed
  • Willingness to learn multiple systems and accept change as and when needed
  • Minimum high school certification, college a plus
  • Excellent oral and written communications
  • Excellent attention to detail
  • 3-5 years experience in a similar role preferred
  • Ability to multi-task and work effectively in a fast-paced environment
  • Able to work closely with other departments and managers

Job Details:

Company: Swissport

Vacancy Type: Full Time

Job Location: Raleigh, NC, US

Application Deadline: N/A

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