Uline Application – Customer Service Representative (Bilingual)

Website Uline

Job Responsibilities:

  • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
  • Communicate with customers via phone, email and chat.
  • Solve customer problems and find best possible solutions.
  • Help customers navigate Uline’s website and place orders online.
  • Provide knowledgeable answers to questions about products, pricing and availability.
  • Respond to shipping inquiries and answer order status questions.
  • Become a product expert and understand each customer’s needs to provide real, effective solutions and deliver exceptional customer service.

Job Requirements:

  • Desire to provide the best possible experience for our customers.
  • Bilingual (English / French) -100% in both verbal and written forms.
  • High school diploma or equivalent with 2+ years of relevant experience. Bachelor’s degree preferred.
  • Thrive in a fast-paced environment with coaching support.

Job Details:

Company: Uline

Vacancy Type: Full Time

Job Location: Kitchener, ON, CA

Application Deadline: N/A

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