- Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
- Communicate with customers via phone, email and chat.
- Solve customer problems and find best possible solutions.
- Help customers navigate Uline’s website and place orders online.
- Provide knowledgeable answers to questions about products, pricing and availability.
- Respond to shipping inquiries and answer order status questions.
- Become a product expert and understand each customer’s needs to provide real, effective solutions and deliver exceptional customer service.
- Desire to provide the best possible experience for our customers.
- Bilingual (English / French) -100% in both verbal and written forms.
- High school diploma or equivalent with 2+ years of relevant experience. Bachelor’s degree preferred.
- Thrive in a fast-paced environment with coaching support.
Vacancy Type: Full Time
Job Location: Mississauga, ON, CA
Application Deadline: N/A