United Airlines Jobs Flight Attendant – Customer Service Representative

Website United Airlines

Job Description:

People with the desire to take that extra step to improve someone’s travel experience. The Customer Service Representative (CSR) is responsible for assisting customers with flight reservations, ticketing and check-in, boarding, customer service and complaint resolution, as well as receiving aircraft.

Job Responsibilities:

  • Open/close aircraft door before flight departure and upon flight arrival
  • Sit continuously when providing customer service
  • Communicate with customers
  • Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies
  • Lift baggage and boxes/packages weighing up to 70lbs.
  • Read the weight of baggage from a scale and assess the baggage fee if required
  • Operate a computer to enter and retrieve data
  • Perform simple calculations
  • Operate the customers loading jet bridge
  • Resolving disservice situations (e.g., determine alternate flight options for delayed, cancelled, or missed flights, change/rebook a reservation)
  • Generate customers reservations and boarding passes
  • Stand for up to 4 hours during a shift. – Walk continuously throughout the airport
  • Read customers identification documents, baggage tags, cargo labels, and flight status information

Job Requirements:

  • Excellent communication skills
  • Must pass a background check
  • Fluency in English (written and spoken)
  • Must have a Secondary Level Education, High School Diploma or GED
  • Reliable, punctual attendance is an essential function of the position
  • Successful completion of interview required to meet job qualification
  • Must be at least 18 years old
  • Must be able to work outdoors in all temperatures and weather conditions
  • Must be able to work during day and night shifts, weekends, and holidays; mandatory overtime may be required based on operation need
  • Must be legally authorized to work in the United Kingdom for any employer without sponsorship

Job Details:

Company: United Airlines

Vacancy Type: Full Time

Job Location: London, England, UK

Application Deadline: N/A

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