UPS Jobs Near Me – Customer Counter Supervisor

Website UPS

Job Description:

Customer Counter is a “Will Call” center that holds packages for UPS customers for five working business days. the Customer Counter is a customer facing facility that is open 6 days a week. Mon-Fri 8am to 8pm and Saturdays 10am to 1pm. Aside of holding will call packages, many skills are needed.

Job Responsibilities:

  • Check emails daily
  • Complete Conveyor Securing and Guard Inspection daily report
  • Cash control/ monthly cash turn in
  • All other duties, tasks, complete as needed
  • Tasks all evening employees with end of day duty responsibilities
  • Complete end of day reports daily
  • Train and hire new employees (contingent and UPSers)
  • Handle customers concerns and resolve
  • Post employees weekly schedule

Job Requirements:

  • Attention to detail
  • Proper shipping procedures/ understanding i-ship/ cash control/ credit card maching and printing lables
  • Understanding Haz-Mat materials
  • External customer service skills
  • Problem solver and quick decision maker
  • Ability to lead and train employees
  • Patience with staff and customers
  • Multi-task and ability to work quick under pressure and efficiently
  • Ability to use DIAD boards
  • Interpersonal communication skills
  • Basic Computer skills

Job Details:

Company: UPS

Vacancy Type: Full Time

Job Location: Odessa, FL, US

Application Deadline: N/A

Apply Here

 Report Job