Working at Dexcom – Inside Sales Specialist

Website Dexcom

Job Description:

The Dexcom Inside Sales Specialist will be based in Camberley, Surrey and we are in search of someone who is motivated by sales and hitting targets and is committed to delivering exceptional customer service. As a first point of contact for customers new to Dexcom.

Job Responsibilities:

  • Track sales and conversions daily, weekly, quarterly and yearly
  • Point of contact for the customer journey from time of enquiry, through to sale, delivery of product and after sales support and nurture
  • Contributing to the new patient and revenue targets
  • Point of contact for inbound sales
  • Fulfilment of the order process from start to order shipment
  • To support all elements of delivering exceptional customer service, including responsibility for inbound and outbound calls, email communications and order fulfilment
  • Utilise internal systems (Sales f orce Lighting) to organize daily activities and manage lead and opportunity pipelines to convert to sales
  • Manage a pipeline of leads for conversion to a second sale or new customer opportunity ensuring every lead is followed up
  • Communicate clearly the product features and benefits with the aim of converting sample sales and leads into sales (Training will be provided)
  • Liaising with field territory managers on sales opportunities the local regions
  • Be able to provide guidance and advice on a portfolio of product offerings and establish suitability
  • Achieve monthly objectives for converting leads
  • Advising people with diabetes on how to access funding for CGM in their local area

Job Requirements:

  • Must be able to organize others and ensure the team is ready and on task
  • Must be able to work with Microsoft Suite and be competent with CRM and e-commerce platforms
  • At Dexcom the pace is vigorous! It is necessary to be organised, energetic and committed to keeping pace.
  • Must be able to handle and organise multiple tasks simultaneously
  • Be able to work with monthly quotas, quarterly quotas, yearly quotas
  • Ability to use and communicate appropriately using different mediums
  • Must be a strong team player
  • Must be able to manage timely follow up to team and customer questions and requests
  • Ability to anticipate customer needs
  • Must be able to handle a high volume

Job Details:

Company: Dexcom

Vacancy Type: Full Time

Job Location: Camberley, England, United Kingdom

Application Deadline: N/A

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